Frequently Asked Questions

How can I pay using ACH or eCheck?
Good news! We now accept ACH and eCheck payments directly in our checkout for a smoother and more secure payment experience.
What are the energy savings benefits of greenfan products?
greenfan products, such as the Smart Fan Controller (SFC) and e-wire™, help reduce energy consumption by optimizing HVAC performance.
The SFC reduces power consumption by extending off-cycle times, while the e-wire™ adapter saves between 4 and 17 kWh annually—helping lower energy costs and your carbon footprint.
Are greenfan products easy to install?
Yes! greenfan products, including the SFC and e-wire™, are designed for easy installation. The e-wire™ adapter is especially convenient for homes without a common wire, simplifying smart thermostat installs.
For step-by-step instructions, see the manuals in our website’s Resources section, scan the product QR code, or contact customer support.
What warranty do greenfan products come with?
greenfan products include a 5-year warranty covering defects—applies to the Smart Fan Controller (SFC), Occupancy Fan Controller, e-wire™ common-wire adapter, etc. If you encounter any issues, please don’t hesitate to contact our customer support. The contact page can be found below.
Are greenfan products compatible with my HVAC system?
Yes. greenfan products are compatible with most systems, including air conditioners, gas furnaces, heat pumps, and hydronic systems. The SFC and e-wire™ integrate seamlessly for efficiency and comfort.
How do I contact greenfan customer support?
Visit our Contact Us page for our phone number, email address, and a contact form. The contact page can be found below. We’re here to help!